
Global Cargo Claims Advisory & Recovery
Cargo claims look endless on the surface contamination, pilferage, non-delivery, wrongful release, delay, loss, and more. But in practice, they all collapse into just four root categories. We call this structure "DaSDem". It’s a simple framework that brings order to complexity and ensures every claim can be understood, classified, and resolved.
MENA | ASIA | EUROPE | AFRICA | NORTH AMERICA | SOUTH AMERICA | OCEANIA
Damage
Shortage
Delay
Misdelivery
When the cargo’s condition has been altered and its value reduced.
Typical cases: breakage, dents, water damage, rust, contamination, mold, temperature deviation.
Key idea: the cargo arrives, but not in usable condition.
When the quantity received is less than the quantity shipped.
Typical cases: seal pilferage, partial loss, count discrepancies, weight shortages, total non-delivery.
Key idea: the cargo is incomplete or missing.
When the cargo arrives later than agreed or expected.
Typical cases: port congestion, vessel rollover, missed transshipment, customs hold-up, carrier negligence.
Key idea: the cargo is intact, but time obligations are breached.
When cargo is delivered or discharged incorrectly.
Typical cases: delivery to the wrong consignee, release without the original bill of lading, overcarriage to the wrong port, deviation, short landing.
Key idea: the cargo is delivered, but not to the right hands or the right location.


Why Cargo Claims Recovery?

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